Terms & Conditions

Last updated: [11 Feb 2026]

These Terms & Conditions (“Terms”) govern your use of the AI Security as a Service, Cloud, Application & Network Security as a Service, and Security Operations & Incident Response services (collectively, the “Service”) provided by Cyber Group (“we,” “us,” or “our”). By subscribing to or using the Service, you (“Customer,” “you,” or “your”) agree to be bound by these Terms.

1. Scope of Services

We provide subscription-based cybersecurity services, which may include, but are not limited to:

AI Security as a Service

AI threat modeling and risk assessments
AI red teaming and penetration testing
AI vulnerability management
AI supply chain security and model hardening
Defense-in-depth security across the AI lifecycle
Runtime monitoring and mitigation guidance for adversarial attacks, drift, and abuse

Security Operations & Incident Response

Managed Detection & Response (MDR)
Threat hunting and continuous security monitoring
Incident response planning and execution
Post-incident analysis and lessons learned
Ongoing vulnerability management and remediation guidance

Specific services, tasks, deliverables, and scope are agreed upon on a task-by-task basis.

2. Subscription & Pricing

The Service is offered on a monthly subscription basis and each subscription includes up to 15 hours per month of professional services.
Unused hours do not roll over unless explicitly agreed in writing.

On-Demand Services

Additional services outside the included monthly hours are available on an on-demand.
On-demand work will be performed only after prior Customer approval of scope and estimated hours.

3. Hour Estimates & Customer Approval

Prior to commencing any task, we will provide a reasonable estimate of the hours required.
Work will begin only after Customer approval of the estimated scope.
This ensures the Customer remains in full control of cost, scope, and prioritization.

4. Service Assurance & Satisfaction

If the Customer reasonably believes that delivered services do not meet the agreed scope or quality standards:

We will work to remediate the issue at no additional cost.
No charges will be applied for the disputed work until the concern is resolved to the Customer’s reasonable satisfaction.

This assurance applies only to approved work and does not guarantee specific security outcomes or the prevention of all incidents.

5. Customer Responsibilities

The Customer agrees to:

Provide accurate, complete, and timely information
Ensure proper authorization to test systems, applications, models, cloud environments, and networks
Maintain appropriate backups and internal security controls
Comply with all applicable laws, regulations, and internal policies

We are not responsible for delays or limitations caused by incomplete, inaccurate, or delayed Customer input.

6. Confidentiality

Both parties agree to maintain the confidentiality of non-public, proprietary, or sensitive information exchanged during the engagement. Confidential information shall not be disclosed to third parties except as required by law or with prior written consent.

7. Security Testing & Incident Response Authorization

By engaging our services, the Customer authorizes us to perform security testing, monitoring, and incident response activities within the approved scope. The Customer confirms that it owns or has explicit permission to authorize access to all systems, applications, models, cloud resources, and networks included in the engagement.

8. No Legal or Compliance Advice

All services are technical and advisory in nature. We do not provide legal, regulatory, insurance, or compliance certifications. The Customer remains solely responsible for meeting all applicable legal, regulatory, and contractual obligations.

9. Limitation of Liability

To the maximum extent permitted by law:

We shall not be liable for indirect, incidental, special, or consequential damages
Our total liability under these Terms shall not exceed the fees paid by the Customer in the three (3) months preceding the event giving rise to the claim

10. Termination

Either party may terminate the subscription with written notice prior to the next billing cycle.
Fees already paid are non-refundable, except as expressly stated under the Service Assurance section.